Bonny Simi serves as the President at JetBlue Technology Ventures. Previously, he served as an Olympic Expert Commentator at NBC-TV and CBS-TV.
She joined JetBlue in 2007 as director of airport and people planning. She would subsequently hold several other positions with the carrier, including director of customer service and VP of talent. All the while, she has also continued to pilot—logging at least a few flights each month for JetBlue.
Strategic leader with 25 years experience in innovation, design thinking, customer service, industrial engineering, operations. human resources and strategic planning, Systems thinker who specializes in creating positive organizational impact through cross-department programs, and now through incubating and investing in emerging startups at the intersection of technology, travel and hospitality Sought after thought leader and speaker on how to turn the "Voice of the Customer" and "Voice of the Employee" into actionable insights for strategic and operational decisions.
Specialties: Voice of the Customer, Customer Service, Analytics, Industrial Engineering, Design Thinking, Aviation,Talent Identification and Development, Organizational Effectiveness, Call Center Operations, Airline Operations, Human Resources, Venture Capital
Stanford University, BA (Bachelor of Arts), Communication
Stanford University, MS (Master of Science), 2012, Engineering
Stanford Graduate School of Business, MS (Master of Science), 2007, Business and Management
Regis University, MS (Master of Science), 2006, Human Resources
Fund's investment verticals: technology, travel and hospitality.